FAQ

Frequently asked questions

How the track works, what students and parents can expect, and how our instructors and AI support you.

An online prep platform for Digital SAT, ACT, and EST. You pick a track and subjects, then follow a clear path: video lessons, homework, quizzes, a study plan, subject chat, and parent follow-up.

Open the student dashboard, choose a subject, and move chapter by chapter. Each chapter typically has a video, homework, answers, and a quiz. The next chapter unlocks after you finish the current one, so the path stays organized.

Video lessons, homework, quizzes, a question bank, mock-exam practice, a personalized study plan, private subject chat, live review when announced, and an AI assistant available 24 hours a day.

Specialists in Math, English, and Biology with more than 20 years of experience in these exams. They know the scoreboard, the common traps, and how to move a student from confused to exam-ready.

A weekly rhythm: watch the lesson, complete homework, check answers, take the quiz, then follow the study plan. You will see progress, strengths and weak spots, and you can ask in subject chat or talk to the AI assistant any time.

A parent account links to the student without replacing their login. You can follow progress, attendance on the plan, and quiz results, and stay in the loop without sitting next to them for every lesson.

The parent or legal guardian is the customer. They accept the terms, pay with an adult payment method, and remain responsible for the account. The student uses a learning profile. Students cannot complete a paid purchase on their own.

Yes. Ask TALIO, our AI learning assistant, is available around the clock to explain a topic, walk through a question, or help you use the platform — in Arabic or English.

Open subjects are marked on the home and track pages. Others show as coming soon and cannot be purchased yet.

After payment is confirmed, the selected subjects unlock in the student dashboard. Card payments usually take a few minutes. Collection methods such as Fawry unlock after you finish paying the reference.

Yes, within 14 days if you have not substantially used the paid content. Email support@american.talio.site or message WhatsApp 01041434611 with your payment reference. Full rules are on the Refund & Cancellation page.

No. You register for SAT, ACT, or EST with the official testing organization. We prepare you for the exam.

Need more help? We’re with you 24/7

For questions about the track, your account, or payment — message us on WhatsApp.

WhatsApp 01041434611